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What payment methods do you accept at your
mall? We accept VISA, MasterCard, and Discover on our website. Money
Orders/Cashier’s Checks by Mail Order. Please go to the Contact Us area of our
website if your choice of payment and/or method of ordering is not mentioned
here.
How long will it take to get my order delivered? Our Mall fills
and ships all orders within 5 business days of ordering based on stock
availability. All orders are shipped U.S. Postal Service or UPS Ground unless
Priority Shipping is specified. UPS Ground typically takes 7-10 business days
for delivery to most parts of the United States. Certain areas may take longer.
We cannot offer UPS Shipping services to Hawaii or Puerto Rico. Priority
shipments will result in higher shipping fees.
Can your Mall ship orders outside the United States? No,
unfortunately we cannot fulfill order requests for shipments outside the United
States.
What if my order is delivered damaged? Return the damaged
item(s) to us for a full refund.
What if I want to return an item? If you choose to return any
item that is not damaged for any reason, there is a 20% re-stocking charge that
will be applied.
What if something goes wrong with the ordering process while I am
placing an order? Please go to the Contact Us area of our website and
notify us of the specific trouble you encountered and we will promptly see that
it is taken care of and you are notified immediately.
What if an item I want to order is out of stock? Our typical
out-of-stock rate is less than 5%, well below industry average. In addition, our
Sourcing Department has devoted resources to full-time analysis and reordering
of inventory. If any product you order is out of stock, you will be notified and
either offered a credit, exchange, or a refund. |
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